Several errors may occur when you tries to download music from iTunes, these errors including iTunes error 5000 and iTunes error 35, if permissions are incorrect for the iTunes Music folder, one of the folders inside it, or the folder does not exist or a broken alias exists in its place.
One error appear of these errors :
"Unable to Check for Purchased Music because an error occurred (-5000 error)."These can happen when trying to download songs purchased from the iTunes Store in Mac OS X
"There was an error in the iTunes Store. Please try again later."
Tip 1 :
Verify that the iTunes Music folder exists. If the folder does not exist create a new folder. If there is an alias in place of the folder, verify that the alias works properly.
Tip 2 :
Correct the permissions for the iTunes Music folder. This folder is usually located in the iTunes folder in the Music folder (~/Music/iTunes/iTunes Music).
Here is how to fix this error :
If correcting the permissions for the iTunes Music folder does not resolve the issue, check the permissions of the folder for the artist whose song(s) you tried to purchase. Artist folders are located in the iTunes Music folder.
Advanced: Use Terminal
- Log in using an administrator account.
- Locate your iTunes Music folder. If you are not sure where your iTunes Music folder is located, launch iTunes, open Preferences from the iTunes Menu and click Advanced. This will show you where the iTunes Music Folder is located.
- Select the iTunes Music folder.
- From the File menu, choose Get Info.
- Click the disclosure triangle to open the Ownership and Permissions section of the Info window.
- Set the permissions as follows (you may be prompted to enter an administrator account password):
- Owner: access Read & Write
- Group: access Read Only
- Others: access Read Only
- Click the "Apply to enclosed items" button.
- Close the Get Info window.
- Open Terminal (/Applications/Utilities). Warning: This step involves modifying permission settings by entering commands in the Terminal application. Users unfamiliar with Terminal and UNIX-like environments should proceed with caution. The entry of incorrect commands may result in data loss or unusable system software. Improper alteration of permissions can result in reduced system security or exposure of private data.
- Type the following command followed by a space:
- sudo chmod -R 700 (Do not press Return until after the next step.)
- Drag the iTunes Music folder's icon into the Terminal window to automatically enter the file's pathname. The result should be similar to this:
- sudo chmod -R 700 /Users/[username]/Music/iTunes/iTunes\ Music
- Press Return.
- Enter your administrator account password when prompted, then press Return.
- Quit Terminal
Note: This issue may recur when sharing a single iTunes Music folder among multiple users.